Online Returns Only!!
NO REFUNDS OR EXCHANGE ON REDUCED / DISCOUNTED / SALE / CLEARANCE ITEMS / BUY ONE GET ONE
Our policy lasts 14 days for Full/Regular Price Items. If 14 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange. Please contact us for a RA# (return authorization) to put on outside of package.
To be eligible for an Online return, your full/regular price item must be unused and in the same condition that you received it. It must also have the original tags attached.
Email: firstname.lastname@example.org or call: 336-545-3003 for return authorization.
NO REFUNDS OR EXCHANGE ON REDUCED / DISCOUNTED / SALE / CLEARANCE ITEMS .
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you if we have a problem with the return, otherwise your refund will be processed, and a credit will automatically be applied to your original method of payment, within 4 days.
For any refused packages, there is a 15% restocking fee and no refund for shipping, unless the refused package is pre-authorized.
It may take some time before your refund is officially posted.
Sale / Reduced / Discounted items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to:
2136 Lawndale Drive
Greensboro, NC 27408
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, it will be for the costs of items only.
Since the Buyer is responsible for return shipping, we cannot be held responsible for lost return items. We suggest the buyer uses a trackable method or buy insurance.